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Salesforce Business Systems Analyst - Remote Eligible
Troubleshoot and enhance Salesforce to improve business processes and user experience.
Remote
Junior
$75,000 - 85,000 USD / year
1 month ago
✨ About The Role
- The Business Support Analyst will assist in technical support and administration within various business systems, including Salesforce and Zuora.
- Responsibilities include troubleshooting, analyzing, and performing corrective actions within the production environment.
- The role involves validating and updating support documentation to reflect current and future state processes.
- Monitoring system health and performance is a key responsibility to ensure optimal operation of business systems.
- The candidate will document support activities and cross-train team members on support solutions.
âš¡ Requirements
- The ideal candidate will have a bachelor's degree in Computer Science or a related field, or equivalent work experience.
- Strong analytical problem-solving skills are essential for troubleshooting and resolving production issues.
- Excellent communication and documentation skills are necessary to effectively collaborate with team members and stakeholders.
- A self-starter attitude with a willingness to learn new technologies in a fast-paced environment is crucial for success.
- The candidate should possess strong interpersonal skills with a focus on providing excellent customer service.
Salesforce Business Systems Analyst - Remote Eligible
Remote
$75,000 - 85,000 USD / year
Sales
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