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Renewal Sales Operations Specialist
Develop and maintain post-sales performance dashboards to drive revenue growth.
San Francisco, California, United States
Junior
$80,000 - 120,000 USD / year
9 months ago
Persona
Configurable identity infrastructure for KYC, AML, KYB, fraud detection, onboarding, and more.
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✨ About The Role
- The Renewal Sales Operations Specialist will support the post-sales team by providing data analysis and operational support.
- This role involves analyzing post-sales data to identify trends and opportunities for improvement.
- The candidate will create and refine customer engagement motions and standard operating procedures for the post-sales team.
- Developing and maintaining post-sales performance dashboards and reports will be a key responsibility.
- The specialist will partner with marketing to manage customer engagement and communications processes.
- Implementing and maintaining core sales tools such as Salesforce, JIRA, and Zendesk is part of the job.
- The role requires overseeing systems management, including vendor reviews and application selection.
âš¡ Requirements
- The ideal candidate will have at least 2 years of experience in sales operations, business analysis, or a related field.
- Proficiency in data analysis tools such as Excel, SQL, and Tableau is essential for success in this role.
- Strong analytical and problem-solving skills are necessary to identify trends and provide actionable insights.
- Excellent communication and interpersonal skills will help in collaborating with various departments effectively.
- The candidate should be able to work independently and collaboratively in a fast-paced environment.
- Attention to detail and accuracy is crucial for maintaining performance dashboards and reports.
- Strong organizational and time management skills will aid in managing multiple tasks and priorities.
Renewal Sales Operations Specialist
San Francisco, California, United States
$80,000 - 120,000 USD / year
Sales
About Persona
Configurable identity infrastructure for KYC, AML, KYB, fraud detection, onboarding, and more.