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Sales Development - User Success - Remote Eligible
Drive user engagement and success with Label Studio through personalized support and insights.
Remote
Entry Level
3 weeks ago
HumanSignal
HumanSignal enables data science teams to build AI with their company DNA.
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✨ About The Role
- The User Success Manager will guide users through their Label Studio journey by understanding their needs and providing appropriate resources.
- This role involves partnering with the Sales Team to leverage user insights for driving revenue and identifying new business opportunities.
- The position requires balancing reactive and proactive work, including responding to inbound inquiries and reaching out to users.
- A research-driven mindset is essential for crafting thoughtful and value-added messaging to users.
- The role is demanding and fast-paced, requiring individuals who are driven, humble, and technically curious.
- The candidate will build and maintain knowledge of the company's technology, competitors, and industry trends.
- They will utilize a multi-channel approach for outreach and effectively follow up on inbound leads.
- The User Success Manager will collaborate with cross-functional teams such as marketing and sales to achieve collective goals.
⚡ Requirements
- The ideal candidate will have 0-2 years of prior experience in a Sales Development Representative (SDR) role, preferably in a startup environment.
- They should be open to feedback and coaching, demonstrating a continuous desire to improve their skills.
- Clear and concise written and verbal communication skills are essential for success in this role.
- Excellent organizational skills and the ability to prioritize multiple tasks in a fast-paced environment are crucial.
- A resourceful and proactive mindset is necessary to thrive in an evolving work setting.
- The candidate should be driven by purpose and possess a team-first attitude, valuing collaboration and shared success.
- They must be comfortable working independently while also being an effective team player in a remote environment.
About HumanSignal
HumanSignal enables data science teams to build AI with their company DNA.