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Senior Account Executive, Commercial - Remote Eligible
Develop strategic account plans to drive customer loyalty and business outcomes through Genesys solutions.
Toronto
Senior
6 days ago
Genesys
Orchestrating billions of remarkable experiences in more than 100 countries through cloud, digital and AI technology.
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✨ About The Role
- The Senior Account Executive will be responsible for increasing net logos and winning cloud business by engaging with prospective customers.
- The role involves developing strategic account plans and effectively communicating Genesys's vision and capabilities to clients.
- The candidate will need to orchestrate internal teams and partners throughout the sales process to ensure knowledgeable service delivery.
- Proactively identifying and managing customer concerns or risks will be a key responsibility to guide clients toward the best-fit solutions.
- The position requires negotiating financial solutions that benefit both the client and Genesys, ultimately closing deals and strengthening relationships.
âš¡ Requirements
- The ideal candidate will have over 7 years of experience in software sales, preferably with a focus on cloud solutions.
- A proven track record of success in engaging with C-suite executives and navigating complex sales cycles is essential.
- The candidate should possess a consultative selling approach, demonstrating the ability to understand and address customer needs effectively.
- Strong strategic planning skills are necessary to develop and execute account plans that align with customer goals.
- Familiarity with subscription sales models and the ability to manage customer relationships for upselling and cross-selling opportunities is important.
About Genesys
Orchestrating billions of remarkable experiences in more than 100 countries through cloud, digital and AI technology.