✨ About The Role
- The Senior Account Executive will be responsible for driving revenue growth through new logo acquisition and expanding current customer accounts.
- This role involves leading the account planning process, developing account strategies, and setting financial targets and KPIs.
- The individual will need to collaborate with peers and management to continually improve the sales organization.
- Building and expanding relationships with Economic Buyers in prospect and customer accounts is a key responsibility.
- The role requires accurate quarterly forecasting and the ability to bring innovative ideas to both the internal team and customers.
âš¡ Requirements
- The ideal candidate will have a strong passion for customer experience (CX) and a deep understanding of cloud and SaaS innovations.
- A proven track record in consultative sales, particularly in managing and expanding relationships with key clients in the Hospitality, Healthcare, and Retail sectors is essential.
- The successful individual will possess excellent communication skills to effectively connect client business objectives with Genesys offerings.
- Experience in handling objections and justifying investments in technology solutions will be crucial for success in this role.
- The candidate should be proactive in opportunity development and have the ability to generate both short-term results and long-term revenue growth.