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Manager, Sales Operations - Systems & Tools
Automate manual tasks for sales and revenue operations using workflow automation tools.
Sao Paulo
Mid-Level
1 month ago
Genesys
Orchestrating billions of remarkable experiences in more than 100 countries through cloud, digital and AI technology.
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✨ About The Role
- The Sales Operations Manager will focus on the maintenance and setup of sales software tools for new hires and internal transfers.
- Responsibilities include performing user acceptance testing in SFDC and maintaining user roles within the sales hierarchy.
- The role requires participation in ongoing monthly and quarterly processes related to sales software tools.
- The candidate will also be involved in automating manual tasks using workflow automation tools and generative AI.
- The position offers opportunities to lead or participate in various projects impacting the sales team and revenue operations.
âš¡ Requirements
- The ideal candidate will have a strong technical background, particularly in Salesforce (SFDC) and other sales software tools.
- Experience in project management is essential, as the role involves managing various technical and non-technical process changes.
- A bachelor's degree is required, and fluency in written and spoken English is necessary for effective communication.
- The candidate should be proactive in solving technical and user issues, demonstrating a strong customer service orientation.
- A collaborative mindset is important, as the role involves working closely with sales teams and other stakeholders.
About Genesys
Orchestrating billions of remarkable experiences in more than 100 countries through cloud, digital and AI technology.