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Field Application Scientist - Post - sales - Remote Eligible
Deliver tailored training sessions to enhance customer understanding and product adoption.
Remote
Mid-Level
1 month ago
Flywheel.io
The Medical Imaging Data and AI Platform Powering Healthcare Innovation
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✨ About The Role
- The Post-Sales Field Application Scientist will work closely with customers and internal teams to ensure successful product implementation and optimization.
- Responsibilities include developing and delivering tailored training sessions, both on-site and remotely, to meet customer needs.
- The role involves designing solutions that integrate with existing data ecosystems and assisting customers with imaging data migrations.
- The position requires collaboration with sales and marketing teams to identify new opportunities for account expansion and support renewals.
- The job includes maintaining detailed records of customer interactions and generating reports summarizing customer feedback and application insights.
⚡ Requirements
- A bachelor's degree in a relevant field such as biomedical engineering, computer science, or a related discipline is required, with an advanced degree preferred.
- Candidates should have over 5 years of experience in a customer-facing technical role, demonstrating success in post-sales support and customer engagement.
- A deep understanding of medical imaging and data workflows, including modalities like MRI and CT, is essential for this position.
- Strong problem-solving skills and the ability to collaborate across teams to resolve customer challenges are crucial for success.
- Excellent communication and presentation skills are necessary to articulate technical concepts to both technical and non-technical audiences.
About Flywheel.io
The Medical Imaging Data and AI Platform Powering Healthcare Innovation